Shipping policy

Last updated: December 2025

Processing Time

Orders typically process within 2–4 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your destination.

  • Canada: Free shipping on orders over $100 CAD

  • USA, France, Israel: Free shipping on orders over $250 CAD

  • Express options may be available at additional cost

Delivery Times

  • Canada: 2–10 business days

  • USA: 4–12 business days

  • International: 6–20+ business days

Delivery times are estimates and may vary due to customs or carrier delays.

Customs & Duties

International customers are responsible for any customs fees, duties, or taxes.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

If your package is delayed or missing, contact us and we will help coordinate with the carrier.