Shipping policy

Last updated: December 2025

Processing Time

Orders typically process within 2–4 business days.

Shipping Rates

Shipping rates are calculated at checkout based on your destination.

• Canada: Free shipping on orders over $100 CAD

• USA, France, Israel: Free shipping on orders over $250 CAD

• Express options may be available at additional cost

Delivery Times

• Canada: 2–5 business days

• USA: 5–7 business days

• International: 5-7+ business days

Delivery times are estimates and may vary due to customs or carrier delays.

Customs & Duties

U.S. and international orders may be subject to duties, taxes, customs fees or carrier charges upon delivery. These fees are determined by customs and/or the carrier and are the responsibility of the customer. They are not included in the order total or shipping cost.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

If your package is delayed or missing, contact us and we will help coordinate with the carrier.